The Pest Control Worker needs knowledge of principles and processes for providing customer and personal services. This includes customer needs, assessments, meeting quality standards for services, and evaluation of customer satisfaction. The Pest Control Worker needs knowledge about the laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic process. The Pest Control Worker needs knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics; product demonstration, sales techniques and sales control system.
The Pest Control Worker needs knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. The Pest Control Worker needs knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. The Pest Control Worker needs knowledge of business and management principles involved in strategic, planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. The Pest Control Worker needs knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. The Pest Control Worker needs knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. The Pest Control Worker needs knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
The Pest Control Worker needs the skill to talk to others to convey information effectively. The Pest Control Worker must give full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate. The Pest Control Worker needs to be able to manage their time as well as the time of their crew. The Pest Control Worker needs to be able to understand the implications of new information for both current and future problem solving and decision making. They also need to be able to understand written sentences and paragraphs in work related documents. The Pest Control Worker needs to be able to determine the kind of tools and equipment needed to do a job. The Pest Control Worker must actively look for ways to help people. The Pest Control Worker must consider the relative costs and benefits of potential actions to choose the most appropriate one. The Pest Control Worker must be aware of other’s reactions and understand why they react as they do. Since they are working with people and pets they must make sure that no dangerous chemicals are put where anyone could be affected.
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