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Charley’s Grilled Subs is a chain of restaurants known for their Philly Cheese Steaks, gourmet fries, cold lemonade that is fresh, and most of all, its highly efficient and friendly employees. Employees are encouraged to succeed in this industry so they can be eligible for promotions and one day become a manager themselves. The company is known for its huge number of independent workers. Most of the workers actually started out as a team member serving the famous Philly Cheese Steaks. Most of the skills their employees acquired were from the technical training on all aspects of the job. The employees are always being coached so they can better themselves with the customers and the company. The goal is to handle all customers in under two minutes while avoiding customer complaints due to unhygienic presentation of their orders.
A team member will be responsible for taking orders from the customers and serving the orders. They will also help with the cooking and adding the fresh toppings to the subs. This is a fast paced restaurant so the team member will have to be fast on their feet, be able to pay attention to details, hand out samples to the customers, and help with all cleaning at all times. The team member will also have to balance their drawers at the end of their shift. They are also expected to be real team players because it is what management is all about.
Charley’s Grilled Subs Team Member Hourly Salary: $6.55
As a shift manager he or she will have a team of employees under them that they are responsible for. They will have to be out going and able to coach the employees, will have to be capable of building strong teams, able to handle problems and solve them quickly as they arise, check on the customers and make sure they are satisfied, and help with paperwork daily along with maintaining the cash flow.
Charley’s Grilled Subs Shift Manager Salary: $20,000
A restaurant supervisor will be in charge of all employees while maintaining outstanding customer service. He or she will handle opening and closing of the restaurant each day. Will make weekly schedules for employees, order supplies and check supplies in when they arrive, balance books and against cash flow, handle any problems as they arise, hire and properly train employees, making sure everyone is adhering to the handbook at all times, and make deposits at the bank. Since this is a very fast paced restaurant the supervisor will have to be swift on their feet and aware of everything that is going on at all times in order to keep the restaurant accident free. Since this is fast paced the managers are expected to cope with all the pressures and stress.
Charley’s Grilled Subs Restaurant Supervisor Salary: $31,000
Other job positions at Charley’s Grilled Subs include owing a franchise. A franchise owner would be responsible for upholding the code of ethics. They would hire a staff that would be energetic since this is very fast paced. They would properly train employees, monitor cash flow, maintain outstanding customer service, and follow all city ordinances.
Charley’s grilled subs official website allows users to choose which career path they would like to apply for. The website link http://www.charleyssteakery.com/about/careers provides a comprehensive database for the job positions.
At http://www.charleyssteakery.com/about/careers/restaurant applicants can easily apply for a job position as long as they are qualified for it.
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