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T. Rowe Price, is a publicly owned investment firm in Baltimore, Maryland. It was founded by Thomas Rowe Price Jr. and as of 2010 is managing more than $439 billion in assets. They offer a wide variety of investment strategies to individuals, financial intermediaries, and institutions, and have over 4,900 associates.
The Help Desk Specialist is responsible for receiving inbound calls and emails from shareholders, participants, associates, and vendors. The calls they receive commonly pertains to customer concerns regarding accessing their account information through the internet or phone access. They may also receive calls from internal customers who need help to successfully complete their work tasks. Being someone whom T. Rowe Price customers call for support, a Help Desk Specialist must be able to deliver excellent customer service and must actively listen to the customer’s needs and be prompt and courteous in resolving their problems. He/she must also be able to accurately document the details about the customer’s problem for the proper handling of escalated calls of the Escalated Support Group.
T. Rowe Price Help Desk Specialist Salary: $33,775
At T. Rowe Price, they also accept talented college students who are strong multi-taskers and have solid communication skills for an Internship position. The intern’s main responsibilities will include processing of transactions in customers’ accounts, assisting with quality and productivity reporting, monthly individual and team reporting, and assisting with business critical data gathering.
T. Rowe Price Part-time Intern Hourly Salary: $14.95
A Systems Security Engineer’s job include planning, designing, implementing and maintaining architectural solutions for the enterprise’ information systems, their security, identity, and access management. They must ensure that the technological needs of the business are met or exceeded by researching, discovering, and implementing new technologies and solutions.
T. Rowe Price Systems Security Engineer Salary: $62,000
The Associate Analyst position at T. Rowe Price requires strong background in finance and accounting, investment banking, equity research, and a disciplined approach to analysis. An Associate Analyst’s contribution is vital in the productivity of Portfolio Managers and Analysts in their investment decisions so they are required to be knowledgeable in financial modeling, researching related projects on assigned products, reviewing earning releases and preliminary work on new investment ideas.
T. Rowe Price Associate Analyst Salary: $33,000
A Retail Investment Services Supervisor leads a team of approximately 10-15 telephone representatives. He/she is responsible for managing and developing the team. The RIS Supervisor is assigned in ensuring the team’s performance and productivity in receiving calls while providing outstanding service to the company’s associates. He/she must direct his team with regards to cross-selling opportunities, building strong customer relationships, and career improvement opportunities. The supervisor may also perform operational tasks such as recruiting, evaluating telephone staffing needs, and receiving escalated calls.
T. Rowe Price RIS Supervisor Salary: $50,333
T. Rowe Price’s official website allows users to browse for different available career opportunities and job positions at different locations. The website link http://corporate.troweprice.com/ccw/home/careers/investinYourCareer.do provides a comprehensive database for every available job position.
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