For any food and beverage business, there are key roles to make the flow of the business smooth and in order. There are several positions in this business to consider and each of them contributes to the success of a business. Whatever is done to the customer by any of the staff reflects the quality of customer service a business has. One of the front people in a food and beverage business is the server.
A Server is someone who is responsible in keeping with the customers’ orders and requests for their satisfaction is a food and beverage business establishment.
A food and beverage establishment is the typical workplace of a server. He works eight hours a day but longer hours may apply during peak times. He may even work in shifting schedules if the establishment is opened twenty-four hours a day.
A Server should have the physical strength as he carries trays of food, plates, glasses and utensils and cleans tables, floors and other areas in his daily routine. He has the interpersonal skills to work with the other staff in the establishment. He adheres to authority and easily follows directions given. He is also required to be punctual and appear neat and clean all the time. It is also important for a Server to have good memory to easily learn and remember the food and beverages that the establishment offers to be able to assist the customers in deciding their orders.
The minimum requirement to be a Server is a high school diploma and a little experience. For other fine dining establishments, extensive knowledge on beverages, food ingredients and wine service may be needed and others may require certain classes to be completed before the start of work.
A Server is in high demand as the food and beverage establishment is always on the rise. Establishments are on the lookout of that great server to work for them to provide great customer service not just to the customers but to the business as well. A server through enough experience and exemplary performance may be promoted to a higher position as supervisor or other high-level position in a food business. A server may also acquire a related course or degree to be able to land a higher position in the company.
Tell us about your experience as a Server . How much you earned, who your employer was, how much education was required or anything that pertains to this career. Help others who are trying to enter into this field. All information is kept anonymous.