Office Manager Job Description

The Office Manager is the person who is responsible for planning, directing and co-coordinating the operations of a business, division, department or operating unit. The Office Manager is often in charge of the staff and operating procedures for an efficient output.

Primary Responsibilities:

• The Office Manager is responsible for the hiring and training of new staff members.
• The Office Manager determines staffing requirements and when they need to increase or decrease.
• The Office Manager supervises direct reporting to the staff in accordance with company policy.
• The Office Manager monitors staff performance including performance review.
• The Office Manager duty to evaluate current business processes and systems.
• The Office Manager must plan and implement procedures and systems to maximize operating efficiency.

The Office Manager maintains many functions pertaining not only to the office but the company production. This person is responsible to formulate department policies and practices. This is a large responsibility as these policies and practices must meet with the staff, executives, and the Human Resource Directors. Many of the functions of the Office Manager over-lap with other departmental heads so it is necessary that they constantly confer with each other. This takes good communication skills and the ability to get along well with others. The Office Manager is dealing with people from different ethnic backgrounds, religious orientations, and personalities which require very good people skills and communication skills.

The Office Manager is the one who facilitates the preparation and analysis of reports. The duties require a review performance data such as:

• Financial Analysis
• Sales Reports
• Activity Reports
• Monitor Productivity

The Office Manager must have a Bachelor’s degree or equivalent in order to get the position. You should have a very good knowledge of business and management principles and practices in order to successfully function as a good Office Manager. You must also pose knowledge of strategic planning, human resource management principles and procedures. The Office Manager needs the basic knowledge behind economic and accounting principles and practices. Of course Office Manager’s must be very proficient in relevant software applications. You are required to be very knowledgeable in many different areas of the business because you are managing all aspects of the company.

The Office Manager needs good interpersonal skills in order to manage the business and the people that you are going to be involved with while you are performing company procedures. Since you are going to be working with many aspects of the business and many different types of people who are on staff or customers you will need good judgment in your decision-making. You are in charge of planning and organizing, problem analysis and problem solving and delegating tasks and responsible for motivating staff.

You need to be able to coach staff individually and as a team. Teamwork is essential in any business in order to keep things working smoothly. Office Managers know that team work is important and that is why they maintain a special preference to the team effort. Yet while performing the duties required as the Office Manager you must remain flexible enough to change gears at the drop of a hat. You might be called upon to do training or ask to go into a special meeting to resolve an issue with an employee.

The Office Manager is a person who wears many hats and he knows well just how to wear those hats in accordance with his function at the time of duty. It is not uncommon to be multi-tasking in order to achieve all that will need to be done during the day. The Office Manager is the one who is in charge of planning, directing and coordinating the operations of the business and this requires many talents in order to function properly. You are not always able to achieve everything that is required but you should have the capability to train others so that you are not always expected to do everything yourself. Many hands can make the work load lighter. Often Office Managers forget this and burn themselves out trying to accomplish too much. It does not mean that you should not keep a sharp eye out for all the projects that are under your responsibility but you can relieve yourself by letting other staff members do some of the projects.