Robert Ball

123 Main Streets · USA 98109

[email protected] · (425) 555.0139

Summary of Qualifications

Skilled in managing hotels and motels along the West Coast and Retail Store Outlet Management in your neighborhood.

v  The hiring and coordinating the staff to keep the hotel/motels in good running order.

v  Dealing with vendors, placing orders for everything the hotels/motels needed in supplies.

v  Providing training to upper management personnel.

v  Addressed and took care of all customer complaints resolving them to the customer’s satisfaction.

v  Finding new ways to promote the services and benefits of the hotel/motel increasing customers.

Professional Experience

A. Holiday out – Any Town, USA                                                                            2000 to Present

General Manager

Provide high-level administrative support to other managers in the various departments. I created better accommodations for hotel guests and area executives.

Providing a large variety of services from managing the staff to interaction with customers. Controlling advertisements and customer insensitive to increase business.

• Increased customer base stays and generated extra income by offering space for conferences to local business.
•  Maintained the employee staffing and training.

First Dollar Store – Any Town, USA                                                                         1997 to 2000

General Manager

I served as store General Manager providing adequate staffing and overall merchandising.

Directed the hiring of all the employees and provided training on the job. Responsible for the merchandise Prepared bi-weekly time, expense, and profit reports. I managed invoicing, payroll and billing processes.

• Designed, coordinated, and maintained vital competitive analysis process to facilitate implementation of aggressive company marketing strategy.
• Successfully increased sales to double profits maintained all company operations.
• Played key role in all operations required for branch retail outlet in my district.
• Significantly reduced loss and shortages due to thefts, product breakage, and employee carelessness.