Alice.com Job Description

Alice.com, Inc. owns and operates the online retail platform, which offers products for the home. The company was founded in 2008 and is based on Middleton, Wisconsin. The team of Alice consists of a group of talented people who are passionate about changing the way people buy goods to keep their home running.

Alice.com Duties and Responsibilities

• Senior Software Engineer

The Senior Software Engineer should be equally comfortable discussing jQuery selector mechanics, mixins Ruby and MySQL; explain the plans with a team of respect and equal passion. Applicants must demonstrate leadership qualities and have practical work in a self-directed and fast-paced environment that gives them room to apply their knowledge; quickly grasp the business objectives of high-level veterinary requirements and transform them into effective solutions; work with management team members and others to define requirements; contribute to the discussion of architecture and be responsible for implementing all or part of a project; be passionate and take pride in own labor and have a sense of belonging; and build staff and make things happen.

Senior Software Engineer Salary: $90,000.00

• Customer Service Associate

The CSR is assigned for responding to requests from several clients each hour about products and services offered on the site; take orders, check status, respond and resolve customer issues, provide information, products and suggestions, assist with the shipping details and provide total customer satisfaction; providing excellent customer service and satisfaction for every point of customer contact is needed; keep required call, email, and chat productivity and quality assurance targets; examine and resolve any customer issues; help in the progress of department methods and procedures continually looking for improve processes; track customer questions, comment, and issues using in-house tools; other wide-ranging administrative duties such as product catalog protection, answering voice mail and other tasks as assigned; outstanding customer service and interpersonal skills; ability to communicate well and clearly with inside and outside customers; provable conflict resolution skills; ability to create written responses that is grammatically correct, concise and accurate; effective problem solving and decision making skills; efficient time management skills; orderly, factor oriented and excellent work ethic; and strong computer skills in Windows XP and MS Office Suite as well as a strong familiarization of the internet and ecommerce websites.

Customer Service Associate Salary: $20,000.00

• Staff Architect

The Staff Architect should have the ability to preserve communication with other IT employees and convey information on the most up-to-date trends in architecture software; work in partnership with other encoding employees to verify alterations and enrichment in program code; offer supervision to support employees on software development and protection; handle difficulties occurring from the development of new software; communicate with internal employees on progress in software development; communicate with business lineups; ability to communicate effectively with clients and understand their requirements before the beginning of a project; assist other IT staff understand the issues of software development; execute constant review of applied software; stay in touch with the most up-to-date developments in architecture.

Staff Architect Salary: $50,000.00

Alice.com Job Application Form Online

Type in alice.com website to apply electronically