by Publishing Team on October 20, 2010

Rita’s Job Description

Rita’s is home to a staff of highly dedicated team members and leaders that ensure the guests as well as the company’s franchise partners will experience satisfaction in the form of excellent customer service, quality and delicious products, and positive interaction in all products with Rita’s brand.

Rita’s Job Positions and Duties

  • Rita’s Team Member Job Description

Being a team member for Rita’s is a very exciting and challenging job. Among the key responsibility is to ensure that every guest is satisfied and pleased with their experience. They are also expected to consistently serve quality ice cream and other food products being offered by the company to every customer and participate in the team effort to make sure that guests are served as quickly as possible. They must also maintain quality standards when it comes to handling and preparing ice cream. Team members must also be able to describe and assemble promoted products and or beverages in accordance to the ongoing marketing promotion.

Rita’s Team Member Hourly Salary: $7.00

  • Rita’s Shift Manager Job Description

Shift Managers provides assistance in training new crew members and they are also responsible for creating workable job schedules to make sure that every shift runs smoothly. Shift Managers at Rita’s must also complete their tasks before opening and closing of the store apart from other basic task they need to complete during their shift. They also need to ensure that all orders are properly processed, completed, and accurately packaged in accordance to the company’s speed of service standards. Shift Managers must also perform team service by way of effective deployment and communication among other crew members.

Rita’s Shift Manager Hourly Salary: $8.85

  • Rita’s Ice Maker/Server Job Description

Basically, an Ice Maker at Rita’s have the main responsibility of manning the ice cream station and in addition to serving the orders of the customers, they also need to keep the workstation clean in accordance to the company’s standards in sanitation and cleanliness. Ice Makers are also required to observe proper personal hygiene since they will be directly processing the order of customers. They also need to learn the standard policy of the company when it comes to food handling and preparation and implement it at all times.

Rita’s Ice Maker/Server Hourly Salary: $7.00

  • Rita’s Restaurant Manager Job Description

Restaurant Managers are required at all times to uphold the customers’ needs as their priority in order to maintain one hundred percent customer service satisfaction at the workplace. Apart from empowering the work team in providing the guests with excellent customer service, Restaurant Managers at Rita’s are also needed to provide leadership to the team so as to ensure proper communication to guests is clear and the orders are accurate. It is also his or her responsibility to ensure that the restaurant meets food safety, cleanliness, and sanitation standards implemented by the company at all times. He or she is also expected to provide the recommendations needed to ensure that customers will receive the value for their money in terms of excellent food and quality customer service.

Rita’s Restaurant Manager Salary: $39,000

  • Rita’s Assistant Manager Job Description

An Assistant Manager job position at Rita’s provide an excellent training ground for those who are planning to become a successful restaurant manager. Assistant Managers report to the Restaurant Manager and shares almost similar job responsibilities. They are assigned to train newly hired crew members and must know how to perform all the basic job responsibilities at the store. This includes monitoring and adjusting product display in accordance to the company’s merchandising and product appearance standards. They must also guard the security and safety of each of the crew members as well as the customers by proactively recognizing and dealing with the opportunities.

Rita’s Assistant Manager Salary: $28,500

Rita’s Job Application Form Online

To learn about the current openings at Rita’s, go to http://www.ritasice.com/careers/current-openings.aspx. You can also download an online application form at http://www.ritasice.com/uploads/documents/HR%20Employment%20Application%20051010.pdf.

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