The Brokerage Clerk performs clerical duties involving the purchase or sale of securities. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

Tasks for Brokerage Clerks

• The Brokerage Clerk corresponds with customers and with coworkers to answer inquiries, discuss market fluctuations and resolve account problems.
• The Brokerage Clerk records and documents security transactions, such as purchases, sales, conversions, redemptions, and payments, using computers, accounting ledgers, or certificate records.
• The Brokerage Clerk schedules and coordinates transfers and delivery of security certificates between companies, departments, and customers.
• The Brokerage Clerk prepares forms, such as receipts, withdrawal orders, transmittal papers, and transfer confirmations, based on transaction requests from stockholders.
• The Brokerage Clerk files, types, and operates standard office machines.
• The Brokerage Clerk monitors daily stock prices and computes fluctuations to determine the need for additional collateral to secure loans.
• The Brokerage Clerk computes total holdings, dividends, interest, transfer taxes, brokerage fees, and commissions and allocates appropriate payments to customers.
• The Brokerage Clerk prepares reports summarizing daily transactions and earnings for individual customer accounts.
• The Broker Clerk verifies ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.

Knowledge and Skill

The Brokerage Clerks need knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.  The Brokerage Clerks needs knowledge of administrative duties and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. The Brokerage Clerks need knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.  The Brokerage Clerk needs knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. They need knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

The Brokerage Clerk must give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The Brokerage Clerk must have the skill to talk to others to convey information effectively. The Brokerage Clerk actively looks for ways to help their clients. They must have the skill to understand written sentences and paragraphs in work related documents.  The Brokerage Clerk must have the skill to manage their time and the time of the crew in order to keep proper focus on the client and their needs. The Brokerage Clerk needs the skill to understand the implications of new information for both current and future problem solving and decision making.  They also need the skill to be aware of others’ reactions and understanding why they react as they do. Often they use mathematics to resolve work related problems. The Brokerage Clerk needs the skill to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. The Brokerage Clerk considers the relative costs and benefits of potential actions to choose the most appropriate one.

Work Activities

• The Brokerage Clerk uses computers and computer systems including hardware and software to program, write software, set up functions, enter data, or process information.
• The Brokerage Clerk communicates with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• The Brokerage Clerk provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• The Brokerage Clerk uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• The Brokerage Clerk must keep up-to-date technically and apply new knowledge to their job.
• The Brokerage Clerk performs day-to-day administrative tasks such as maintaining information files and processing paperwork.
• The Brokerage Clerk enters, transcribes, records, stores, or maintains information in written or electronic/magnetic form.

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