John Smith
123 Any Town · USA 98109
[email protected] · (425) 555.0139

Summary of Qualifications

• I am highly skilled and experienced in infrastructure design and technology implementation in support of user groups.
• I have more than 7 years of experience in Information Technology which has provided me with expert knowledge of information security operations, customer service and staff training.
• I have the ability to conceptualize, design and develop new information systems based on client requirements.
• I have strong knowledge of cost accounting and financial management systems.
• I have in-depth knowledge of software development tools and engineering methodologies.
• I posses extensive knowledge of Linux, UNIX, Java and MYSQL.
• I have excellent verbal and written communication skills which help me to work efficiently with customers, technical personnel and customers.
• I am an excellent project manager with strong analytical skills.
• I have a Masters of Science in Information Technology from State University.
• I have a Bachelors Degree in Information Technology from State University.

Professional Experience

AMA Industrial Services Inc. – Any Town, USA 2000 to Present

Information System Supervisor

• I am responsible for the new design and subsequent implementation of network expansion that included newly established company branches.
• I handle task assignments of administration and maintenance of the company’s PBX and telephone switch.
• I collaborate with vendors and support staff for the maintenance of computers and peripherals such as copiers and printers.
• I am in charge of monitoring infrastructures and identifying systems that needs upgrading and maintenance work.
• I provide network account administration for authorized users.
• I manage reporting activities that support staffing and infrastructure planning.

STI Software Developers Co. – Any Town, USA 1997 to 2000

Assistant Information System Officer

• I provided inputs, design ideas and concepts for different software and hardware applications and tools.
• I handled tasks assignments for the maintenance, installation, troubleshooting and modifying of application software.
• I provided support for solving software and hardware issues raised by end users.
  I handled the training of department staff and junior personnel.
• I handled the training of department staff and junior personnel.
• I was responsible for protecting company information from both internal and external intrusion and attack.