Mary Jones
123 Any Town · USA 98109
someone@example.com · (425) 555.0139

Summary of Qualifications

I am interested in working as a waitress in the food industry with a challenging company that offers me the possibility of professional growth and career advancement opportunities.

• I have an extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
• I am experienced at verifying tenants to make sure that they will make good clients.
• I have a wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques.
• I have strong communication and interpersonal skills and abilities.
• I have an Associate Degree in Food and Beverages from Community College.

Professional Experience

Crystals Restaurant – Any Town, USA 2000 to Present

Waitress

• I check customers’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages, checking with customers
• I escort customers to their tables, explain how various menu items are prepared, describe ingredients and cooking methods.
• I inform customers of daily specials, prepare checks, present menus to patrons and answer questions, and make recommendations upon request.
• I remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• I ensure that they are enjoying their meals and take action to correct any problems.
• I serve food and beverages to patrons, prepare and serve specialty dishes at tables as required.
• I stock service areas with supplies such as coffee, food, tableware, and linens.

Emerald Suites – Any Town, USA 1997 to 2000

Waitress

• I collect payments from customers, write food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff.
• I prepare hot, cold, and mixed drinks for patrons.
• I kept all records, wrote the tenant their receipts, and made sure that any needed repairs would be taken care of promptly.
• I describe and recommend wines to customers.