Mary Jones
123 Any Town · USA 98109
someone@example.com · (425) 555.0139
Summary of Qualifications
I am interested in working as a waitress in the food industry with a challenging company that offers me the possibility of professional growth and career advancement opportunities.
- I have an extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
- I am experienced at verifying tenants to make sure that they will make good clients.
- I have a wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques.
- I have strong communication and interpersonal skills and abilities.
- I have an Associate Degree in Food and Beverages from Community College.
Professional Experience
Crystals Restaurant – Any Town, USA 2000 to Present
Waitress
- I check customers’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages, checking with customers
- I escort customers to their tables, explain how various menu items are prepared, describe ingredients and cooking methods.
- I inform customers of daily specials, prepare checks, present menus to patrons and answer questions, and make recommendations upon request.
- I remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
- I ensure that they are enjoying their meals and take action to correct any problems.
- I serve food and beverages to patrons, prepare and serve specialty dishes at tables as required.
- I stock service areas with supplies such as coffee, food, tableware, and linens.
Emerald Suites – Any Town, USA 1997 to 2000
Waitress
- I collect payments from customers, write food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff.
- I prepare hot, cold, and mixed drinks for patrons.
- I kept all records, wrote the tenant their receipts, and made sure that any needed repairs would be taken care of promptly.
- I describe and recommend wines to customers.