John Smith
123 Any Town · USA 98109
[email protected] · (425) 555.0139

Summary of Qualifications

• I handled customer service with competence and high level of efficiency by providing quick and pertinent response to their inquiries.
• I have solid background in all accounting procedure and transactions.
• I introduced new work methods that resulted to improvement and increase productivity.
• I have a Bachelor’s Degree in Accounting from Community College.

Professional Experience

Smart Global Communications – Any Town, USA 2000 to Present

Senior Customer Service Billing Clerk

• I provided high quality assistance and answers to customers’ inquiries
• I was in charge of preparing the company’s monthly cash flow reports
• I set up work structures that identified priority work and eliminated redundant functions resulting to well-coordinated work flow in the office.

Riverbanks Insurance – Any Town, USA 1997 to 2000

Administrative Technician

• I was in charge of informing customers the details of their insurance payment every month.
• I performed various tasks involving client billing for specific insurance products