Human Resources Resume

by admin on September 25, 2009

Hu Man

1414 Elm Drive  –  Your Town, USA  02710  –  (714) 555-0155  –  [email protected] 

Human Resources

®  Certified Professional in Human Resources (PHR) with additional state certification in your state offering a 13-year HR career distinguished by commended performance and proven results.

®  Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

®  Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

®  HR Department Startup

®  Employment Law


®  Mediation & Advocacy

®  HRIS Technologies

®  Staff Recruitment & Retention

®  Employee Relations

®  Alternative Dispute Resolution (ADR)

®  Benefits Administration

®  HR Program/Project Management

®  Orientation & On-Boarding

®  Training & Development

®  Performance Management

®  Organizational Development

®  HR Policies & Procedures

Professional Experience


Provides voice and data communications systems for small and mid-sized companies.

Human Resource, 2005 to Present

Recruited to help open new company branch in Your Town, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR workplace issues.

Key Results:

®  Played a key role in ensuring the successful launch of Your Town office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

®  Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 89% within an industry where high turnover is the norm.

®  Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.

®  Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

®  Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.

®  Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

®  Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide.

®  Revised job descriptions across all levels and 50+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

 Professional Experience (continued)

Health 4 U — Your Town, USA

Leading home healthcare company employing 4,500 professionals.

HR Representative, 2000 to 2005 HR Assistant, 1995 to 1997

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.

Key Results:

®  Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

 ®  Co-developed company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

 ®  Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

 ®  Reworked new-hire orientation program to include HR information and company resources.

 ®  Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 200+ to less than 15 per month.

 Education & Certifications

Liberty University — Your Town, USA

Bachelor of Arts (BA) in Psychology (with honors), 1997

Activities: Worked concurrently during college as a sales rep and team supervisor for ABC Health Care.

HR Designations:

®  PHR-CA (Professional in Human Resources with USA state-specific certification), 2004

®  PHR (Professional in Human Resources), 2002

Of Note

Professional Development:

®  Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.


®  Society for Human Resource Management (SHRM)

®  Staffing Management Association (SMA) of Your Town, USA

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