John Smith
123 Any Town · USA 98109
[email protected] · (425) 555.0139
Summary of Qualifications
- I have 5 years of expert professional experience as a computer hardware repair specialist which has given me the skills to provide solutions for various hardware issues and problems.
- I possess vast knowledge of all hardware components and familiarity with various hardware brands and manufacturers and the quality of their products.
- I have excellent written and verbal communication skills which I use in presenting concepts and ideas clearly across to all my contacts.
- I am results-oriented and always able to work under pressure which allows me to organize my ideas and practice my excellent management skills and come up with solutions that are effective and definitive.
- I have a Bachelor of Science Degree In Information Technologies from State University.
- I am a Cisco Certified Network Associate Routing & Switching (CCNA).
Professional Experience
STI Computer Systems and Technology Co. – Any Town, USA 2000 to Present
Computer Hardware Repair Specialist
- I handle the monitoring and control of hardware components and order placement for required items.
- I handle customer inquiries and provided solutions for complex problems and issues.
- I provided assistance to managers who need help in understanding the nature and scope of hardware upgrades.
- I monitor emerging new technologies and market trends and alert senior management about current developments.
- I am in charge of maintaining a secure network and make sure that servers are operating properly.
AMA Computer Solutions Inc. – Any Town, USA 1997 to 2000
Assistant Computer Hardware Repair Specialist
- I handled the analysis and resolution of hardware issues and problems.
- I provided assistance in upgrading computer hardware to senior repair specialists.
- I maintained the records of installed hardware systems and status of authorized users.
- I provided technical support to simple issues such as diagnosis, repair and testing of hardware components and escalated relatively complex ones to senior staff.