Gaming Cage Workers Job Description

The Gaming Cage Worker works in a gaming establishment, conducts financial transactions for patrons. They are responsible to reconcile daily summaries of transactions to balance books. The Gaming Cage Worker may sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons. They also may convert gaming chips, tokens, or tickets to currency upon patron’s request.

Objectives:

The Gaming Cage Worker must follow all gaming regulations. They must maintain confidentiality of customers’ transactions when they are doing business with patrons. The Gaming Cage Worker counts funds and reconciles daily summaries of transactions to balance books. The Gaming Cage Worker converts gaming checks, coupons, tokens, and coins to currency for gaming patrons. The Gaming Cage Worker is responsible for maintain cage security. The Gaming Cage Worker determines cash requirements for windows, and orders all necessary currency, coins, and chips. The Gaming Cage Worker must verify accuracy of reports, such as authorization forms, transaction reconciliations, and exchange summary reports. The Gaming Cage Worker cashes checks and processes credit card advances for patrons. The Gaming Cage Worker sells gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons. The Gaming Cage Worker performs removal and rotation of cash, coin, and chip inventories as necessary.

Activities:

The Gaming Cage Worker must be able to deal with people since they are dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. The Gaming Cage Worker observes, receives, and otherwise obtains information from all relevant sources. The Gaming Cage Worker must be able to identify information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. The Gaming Cage Worker provides vital information to their superiors, co-workers, and subordinates by telephone, in written form, e-mail, or in person concerning the cage operations and client participation. The Gaming Cage Worker must enter, transcribe, record, store, maintain, information in written or electric form about the events of their shift concerning any financial situation.

The Gaming Cage Worker must evaluate information to determine compliance with standards. The Gaming Cage Worker using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. The Gaming Cage Worker uses computers and computer systems include hardware and software to program, write software set up functions. The Gaming Cage Worker compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data in order to keep track of the daily receipts. The Gaming Cage Worker assesses the value, importance, or quality of things or people.

Abilities:

• The Gaming Cage Worker needs the ability to add, subtract, multiply, or divide quickly and correctly.
• The Gaming Cage Worker needs the ability to see details at a very close range. They are often counting money, receipts, credit card charges, as well as, providing written data forms.
• The Gaming Cage Worker needs the ability to communicate information and ideas in speaking so others will understand.
• The Gaming Cage Worker needs the ability to tell when something is wrong or is likely to wrong. It does not involve solving the problem, only recognizing there is a problem.
• The Gaming Cage Worker needs the ability to choose the right mathematical methods or formulas to solve problem.
• The Gaming Cage Worker needs the ability to listen to and understand information and ideas presented through spoken words and sentences.
• The Gaming Cage Worker needs the ability to speak clearly so others can understand you. The employees need to be able to understand instructions and procedures but often the Gaming Cage Worker needs the ability to instruct patrons.
• The Gaming Cage Worker needs the ability to understand the speech of others when they are speaking to them especially the many different patrons that they will encounter.
• The Gaming Cage Worker needs the ability to concentrate on a task over a period of time and not let distractions deter their job function.
• The Gaming Cage Worker needs the knowledge of principles and processes for providing customer and personal service. This includes customer needs, assessment, meeting quality standards for services, and evaluation of customer satisfaction. This is one of the biggest factors in the job function.