John Smith
123 Any Town · USA 98109
[email protected] · (425) 555.0139

Summary of Qualifications

• I have more than 7 years of experience in business analysis which has given me a wide range of understanding of information and business technology.
• I have profound knowledge of database management and data networks.
• I have excellent oral and written communication skills which allow me to communicate with clients who may not be familiar with technology.
• I possess excellent time management and cost management skills.
• I have the ability to handle high levels of responsibility, and possess strong project and organizational management skills.
• I have a Bachelor of Arts degree in Business and Finance from the State University.

Professional Experience

Astute Business Machines Co. – Any Town, USA 2000 to Present

Sr. Business System Analyst

• I am responsible for analyzing the requirements for the new interface with financial, accounting and budget system.
• I analyze the processes involved in the system, identify causes of problems and related issues, and make appropriate recommendations for improvements or modifications to the system configurations.
• I make sure that established system testing procedures are followed and that all applications are tested exhaustively during the development state and before being released and implemented.
• I handle technical training and management to new and junior personnel.

Bulk Marketers, Inc. – Any Town, USA 1997 to 2000

Business System Analyst

• I provided effective leadership and guidance for developing and implementing specific solutions by creating procedural documents like process flow diagram, user guides and other job aids.
• I was responsible for identifying and documenting process improvement areas and turn them into specific requirements that will support the needs of the business.
• I was in charge of promptly resolving issues encountered by end users and respond with a clear and workable solution to these issues