DVD Empire (DVDEmpire)
DVD Empire (DVDEmpire) Job Description
DVDEmpire started in 1997 with the ambition to develop the vending of DVDs on the Internet. From the time it was launched, DVD Empire has rapidly become one of the first Internet sites at the moment by providing customers with a trouble-free to use website, wide product information, dazzling customer service, safe and sound shopping, hard to believe In Stock varieties, and Same Day delivery. The company is much open with In-house reviews, customer comments and suggestions, editorial articles, and interviews with the cast and crew because they believed that when customers’ sees and read those writings and interviews, it helps them in informing more the customers of their credibility as a company thus trust and easy buying decisions are made by the customers.
DVD Empire (DVDEmpire) Duties and Responsibilities
Customer Service Representative
A CSR is responsible in taking inbound calls, answering emails and act together with customers through Live Chat; functions with other departments to resolve any issues with the customer incidence; responsible in maintaining records of customer communications and dealings; acquires and looks at all significant information to evaluate soundness of objections and to settle on promising causes; responsible in inflowing guidelines for record mail orders and resolving customers’ service or billing protest; responsible in determining charges for services requested, accumulate deposits or expenses or assemble for billing; responsible in entering orders for proof mail orders and finishing agreement forms, preparing adjustment of address account and issuing service discontinuance orders; helps design and keep posted company marketing resources, publish advertisements and website.
CSR Salary: $20,000.00 to $35,000.00
DVD Empire Job Application Form Online
You can join their company by visiting their website to send your updated resume at www.dvdempire.com.
Related Jobs and Companies
DVD Empire is a very small company today. Getting a job here will be very difficult. If you are interested in retail there are many other companies. Here are some example companies and job descriptions:
