Old Navy Sales Associate Job Description

Old Navy is a brand of Gap Inc. Simply put, their goal is to make American fashion available worldwide. But that’s not all; the company is synonymous with style, fun, and family.

Even better:

Old Navy strives to maintain a discrimination-free work environment. And, above all, they value diversity.

Not only that, but there’s proof that Old Navy cares about its employees. For example, in 2019, the Human Rights Campaign voted Old Navy one of the Best Places to Work for the fourteenth time in a row. Plus, for the second consecutive year, the company ranks in the Bloomberg Gender-Equality Index.

When it comes to employees, an Old Navy sales associate embodies company values. To that end, each associate promotes a culture of equality, diversity, and empowerment. And it shows in their every action.

And you should know:

As you might imagine, an Old Navy sales associate receives on-going training and skill-building. So there’s no end to what you can achieve from sales associate to brand manager.

Here’s why; Old Navy believes in dreaming big.

By now, you’re probably wondering what it takes to become an Old Navy sales associate.

What Is an Old Navy Sales Associate?

First off, an Old Navy sales associate is someone with excellent communications skills, that works well as part of a team, and is goal oriented.

Above all, they’re passionate about top-level customer service and strive to create an unforgettable customer experience. Also, a brand associate is an excellent communicator who values customer experience and strives to maintain a sales floor that’s welcoming and informative.

Additionally, these employees are problem solvers at their core and team players who thrive on contributing toward continuous improvement.

If these qualities sound familiar, then this job may be for you.

On the other hand, if you want to get a taste for the company, Old Navy offers seasonal sales associate positions that may fit the bill.

Duties of an Old Navy sales associate

These are just a few of the actual tasks that you’ll perform as a sales associate for Old Navy. By the way, your interpersonal skills are one of the most critical factors. Even better, if you have a knack for technology, those skills are highly valued as well.

• Engage with customers to ensure a positive shopping experience
• Provide unforgettable customer service, promoting brand loyalty
• Product expert able to provide answers
• Help educate the customer about loyalty programs
• Inspire wardrobe choices
• Provide an omnichannel approach
• Cash handling
• Use retail technology such as cash registers and price guns
• Maintain a presentable workspace
• Handle cash and reconcile register at the end of each shift

Work conditions for an Old Navy sales associate

As far as work conditions go, you should expect to spend a good deal of time on your feet, as an Old Navy sales associate is the face of the company. Also, consider the following:

• Friendly work environment
• Flexible schedule
• Fast paced
• Stand for long periods
• Lift up to 50 pounds
• Work both with customers and in the stock room
• Ability to work with cleaning chemicals

Educational Requirements for an Old Navy Sales Associate

An Old Navy sales associate is an entry-level position. To this end, the applicant must be at least 16-years-old, and either is attending high school or has a high school diploma. In some cases, a GED may suffice.

But that’s just part of the story.

Here’s the thing, once you get your foot in the door as a sales associate, you may find the company culture is enough to entice you to pursue all the opportunities that are available within the company.

Salary expectations and upward mobility

As an Old Navy sales associate, you can expect not only your salary to range between $10 to $17 per hour, but you can also look forward to merchandise discounts at all the Gap brand stores.

Also, if you want to continue your education while working at Old Navy, they offer tuition reimbursement.

Best of all, you can volunteer with your favorite organization for five hours a month, and Old Navy will pay you for your time.

Full-time employees receive paid time off for sick leave and vacation. Additionally, they have the option to invest in a 401K plan, and they get medical insurance. Truthfully though, most sales associates are part-time.

So if you want more hours, think about ways to advance your position once you get your foot in the door as an Old Navy sales associate. There are lots of ways to go, from the store manager, brand manager, to marketing, and even production. The possibilities are endless as long as you’re willing to put in the time and effort to advance your career.

Do You Work as an Old Navy Sales Associate?

If you work as an Old Navy sales associate, we’d love to hear about your experience. Please feel free to use our anonymous response form to let us know what you think of the environment, culture, management, or anything else that stands out or needs attention.

Also, feel free to contact us with questions and suggestions. We look forward to hearing from you.