James Jones
123 Any Town · USA 98109
[email protected] · (425) 555.0139

Summary of Qualifications

My objective is to work with your firm as your Customer Service Representative.

• I have very good communication skills both verbally and written.
• I am familiar with computers, using word, excel and other software programs.
• I am very capable of responding to customer’s inquiries or complaints and finding a resolve.
• I have a Masters degree in Business and Management.

Professional Experience

Break The Thing – Any Town, USA 2000 to Present

Customer Service

I worked in the field of Customer Service being responsible for customer relation between clients and company representative.

• I dealt with customers on a face to face, internet and by telephone method handling questions and problems.
• I managed the customer’s accounts and help to increase the customer base.
• I was responsible for scheduling team meetings and reporting progress.

Fix-It – Any Town, USA 1997 to 2000

Office Manager

I was in charge of maintaining a full staff who worked with customers to satisfy their needs.

• I kept the records a full data base of clients and prospective clients.
• Our team worked processing orders, forms, applications and customer requests.
• I kept data and the records in order while increasing our client base.