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Customer Service Resume

James Jones
123 Any Town · USA 98109
[email protected] · (425) 555.0139

Summary of Qualifications

My objective is to work with your firm as your Customer Service Representative.

  • I have very good communication skills both verbally and written.
  • I am familiar with computers, using word, excel and other software programs.
  • I am very capable of responding to customer’s inquiries or complaints and finding a resolve.
  • I have a Masters degree in Business and Management.

Professional Experience

Break The Thing – Any Town, USA 2000 to Present

Customer Service

I worked in the field of Customer Service being responsible for customer relation between clients and company representative.

  • I dealt with customers on a face to face, internet and by telephone method handling questions and problems.
  • I managed the customer’s accounts and help to increase the customer base.
  • I was responsible for scheduling team meetings and reporting progress.

Fix-It – Any Town, USA 1997 to 2000

Office Manager

I was in charge of maintaining a full staff who worked with customers to satisfy their needs.

  • I kept the records a full data base of clients and prospective clients.
  • Our team worked processing orders, forms, applications and customer requests.
  • I kept data and the records in order while increasing our client base.

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