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Cyber Cafe Assistant Job Description

There are many jobs that are in demand nowadays because of modernization. Jobs that are related to computers are examples of this growing demand. An example of this is a Cyber Cafe Assistant. If your passion and interest is working with computers and you have a profound knowledge regarding computer softwares and the like then this job may be suitable for you. This article will discuss about important information you need to know about this exciting job.

What is a Cyber Cafe Assistant?

A Cyber Cafe Assistant works at an internet shop that provides computers for rent. They give assistance to customers when they need help. The assistant also looks after some of the daily operations in the shop such as maintaining hardware and software.

Duties and Responsibilities

  • Assist customers when they have trouble or questions using computer softwares such as Microsoft Office, Adobe softwares and all softwares that are being used in the cyber cafe.
  • Provide services such as encoding, printing, downloading and all other operations provided by the cafe.
  • Must have primary knowledge of computer maintenance and software installation.
  • Must possess knowledge on popular online and LAN games because he or she will be assisting customers to use it.
  • Troubleshoots different kinds of computer programs, hardwares and softwares.
  • Provide excellent customer care.
  • Maintain cleanliness and orderliness of the place.
  • Keep accurate records of logs and inventories of the shop.
  • Time customers of the number of minutes or hours they will use the computer or internet.

Work Condition of a Cyber Cafe Assistant

  • This assistant’s working hours vary and depend on the cyber cafe he or she is working. Some Cyber Cafe Assistants are required to work full time and some part time. The days of working hours will also depend. Some work till the weekend and others on weekdays only.
  • Some Cafes are open late or overnight so late night shifts may be required.
  • Since this job will be dealing with customers, strong customer service skills are required.

Educational Requirements of a Cyber Cafe Assistant

  • Knowledge about computers is a must when working as a Cyber Cafe Assistant. There are computer vocational courses available that can be credited and valid to begin working as an assistant. Courses can range from six months to two years depending on the curriculum one is interested.
  • A degree in Information Technology is not required but make you stand out to an employer.

Occupation and Progress of a Cyber Cafe Assistant

  • Cyber Cafe Assistant is a good entry-level job with little qualification requirements.
  • Cyber Cafe Assistant’s job varies depending on his or her knowledge and experience in computers and softwares. In order to increase salary, they should show increase knowledge in complex tasks and/or increase in responsibilities.
  • This is a good position to utilize the knowledge and experiences they learned at their workplace and continue education in computers and softwares
  • A future career path could move into IT or information technology; a career related to computers and other tech.

Cyber Cafe Assistant salary expectations

An cyber cafe assistant can expect to make minimum wage or close to it. Salary may depend on level of education, experience and geographical location. Although the pay may be low to start, this job is a good stepping stone into a career in technology or computers.

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