by Publishing Team on November 9, 2010

Baskin-Robbins Job Description

Baskin-Robbins is an international chain of world class ice cream parlors established in 1953. Today, this is among the largest ice cream franchise all over the world. It has estimated 5,800 locations scattered all around the globe and in United States alone, there are approximately 2,800 ice cream parlors that cater to a whole range of customers seeking high quality ice cream and excellent customer service.

Baskin-Robbins Job Positions and Duties

  • Baskin-Robbins Team Member Job Description

Being a team member for Baskin-Robbins is a very exciting and challenging job. Among the key responsibility is to ensure that every guest is satisfied and pleased with their experience. They are also expected to consistently serve quality ice cream and other food products being offered by the company to every customer and participate in the team effort to make sure that guests are served as quickly as possible. They must also maintain quality standards when it comes to handling and preparing ice creams. Team members must also be able to describe and assemble promoted products and or beverages in accordance to the ongoing marketing promotion.

Baskin-Robbins Team Member Hourly Salary: $5.35

  • Baskin-Robbins Shift Leader Job Description

Shift Leaders provides assistance in training new crew members and they are also responsible for creating workable job schedules to make sure that every shift runs smoothly. Shift Leaders at Baskin-Robbins must also complete their tasks before opening and closing of the store apart from other basic task they need to complete during their shift. They also need to ensure that all orders are properly processed, completed, and accurately packaged in accordance to the company’s speed of service standards. Shift Leaders must also perform team service by way of effective deployment and communication among other crew members.

Baskin-Robbins Shift Leader Hourly Salary: $8.37

  • Baskin-Robbins Scooper Job Description

Basically, Ice Cream Scooper at Baskin-Robbins have the main responsibility of manning the ice cream station and in addition to serving the orders of the customers, they also need to keep the workstation clean in accordance to the company’s standards in sanitation and cleanliness. Scoopers are also required to observe proper personal hygiene since they will be directly processing the order of customers. They also need to learn the standard policy of the company when it comes to food handling and preparation and implement it at all times.

Baskin-Robbins Scooper Hourly Salary: $8.25

  • Baskin-Robbins Restaurant Manager Job Description

Restaurant Managers are required at all times to uphold the customers’ needs as their priority in order to maintain one hundred percent customer service satisfaction at the workplace. Apart from empowering the work team in providing the guests an excellent customer service, Restaurant Managers at Baskin-Robbins are also needed to provide leadership to the team so as to ensure proper communication to guests is clear and the orders are accurate. It is also his or her responsibility to ensure that the restaurant meets food safety, cleanliness, and sanitation standards implemented by the company at all times. He or she is also expected to provide the recommendations needed to ensure that customers will receive the value for their money in terms of excellent food and quality customer service.

Baskin-Robbins Restaurant Manager Salary: $37,000

  • Baskin-Robbins Assistant Manager Job Description

An Assistant Manager job position at Baskin-Robbins provide an excellent training ground for those who are planning to become a successful restaurant manager. Assistant Managers report to the Restaurant Manager and shares similar job responsibilities. They are assigned to train newly hired crew members and must know how to perform all the basic job responsibilities at the store. This includes monitoring and adjusting product display in accordance to the company’s merchandising and product appearance standards. They must also guard the security and safety of each of the crew members as well as the customers by proactively recognizing and dealing with the opportunities.

Baskin-Robbins Assistant Manager Salary: $28,500

Baskin-Robbins Job Application Form Online

Baskin-Robbins offers a myriad of career opportunities for those who are willing to work in a very competitive and fast paced industry. Visit the career page of Baskin-Robbins at to learn more of the available job positions, qualification and basic requirements, as well as the compensation and benefits they offer to their employees.

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